At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The role of the Medical Science Liaison (MSL) is pivotal, embodying a specialized, field-oriented expertise in the realm of anti-arrhythmia treatments for self-administration outside of the emergency department or hospital setting for patients with acute episodes of paroxysmal supraventricular tachycardia (PSVT) and atrial fibrillation (AFib), as well as other episodic cardiovascular conditions.
Adhering rigorously to regulatory and corporate directives, the MSL will adeptly foster and nurture scientific partnerships within the relevant scientific communities. This pivotal role entails engaging with Key Opinion Leaders (KOLs) and healthcare practitioners (HCPs) at local, regional, and national levels.
The MSL is part of a regional therapeutic area MSL team within Field Based Medicine (FBM). The focus of this role is field based scientific exchange (SE), for which the MSL will leverage their scientific background, industry knowledge, and business acumen to function as a scientific resource to key opinion leaders (KOLs), while gathering insights that inform Scientific Objectives (SOs) and strategic decision making by Medicine. Within their territory, MSLs are responsible for establishing, cultivating, and maintaining relationships with KOLs. Further, the MSL functions as an extension of the medical information group to provide product and pipeline therapeutic area expertise to KOLs and HCPs, and as a scientific expert to internal stakeholders within Medicine and Commercial groups. The MSL is a broadly collaborative member, who is expected to communicate seamlessly with other members of the field-based organization and perform all activities in a compliant manner. In addition, the MSL will have responsibility for select Congresses, including Congress planning, attending sessions, managing the medical information booth (MIB), KOL engagements, hosting debriefs, and providing an executive summary to the appropriate members of the leadership team. The MSL may participate in disease education activities, as well as be responsible for providing internal and external scientific training.
Essential Duties And Responsibilities
- Function as the EVERSANA Medical Deployment primary point of contact in the field with reporting responsibilities to the Senior Director, Medical Excellence and Field-Based Medicine
- Serve as preceptor to other MSLs
- Support internal medical affairs initiatives as appropriate
- Be solidly versed in the clinical data such that the full range of innovative science, clinical, outcome, economic and value aspects of the company’s products can be appreciated by the external stakeholder
- Conduct pre-launch KOL profiling efforts to enhance depth of product/disease/scientific knowledge. Facilitate top account/institution profiling efforts to enhance understanding of patient care pathways
- Develop and track key opinion leader (KOL) engagement plans - identify, develop, and maintain long-term collaborative relationships with KOLs within assigned region
- Develop a strong understanding of territory specific healthcare systems and clinical practices related to patient care, disease management, treatment protocols, and research interests
- Proactively conduct scientific exchange with KOLs to support the SOs and document scientific insights within appropriate system(s), communicating insights to appropriate internal stakeholders, as required. Identify changes in the healthcare landscape and trends impacting delivery within the territory (i.e., new stakeholders impacting the delivery of or access to care)
- Function as a scientific resource to KOLs and HCPs to reactively answer specific questions on disease state topics and company compounds through scientific exchange
- Function as a scientific resource at payer accounts and integrated delivery networks when requested
- Provide disease state education on topics related to SOs as appropriate
- Collaborate across all functions in a seamless, efficient, and compliant manner including, but not limited to:
- Collaborate to provide field based scientific expertise for key accounts, as required
- Identify and learn about new and evolving customers and the changing medical needs of such customers
- Collaborate with Commercial personnel, as appropriate and in a compliant manner, to provide scientific support for internal and external activities where there is a defined and appropriate scientific role for FBM
- Collaborate with Medical and Clinical functions, to provide scientific support to current and potential study investigators and to communicate scientific insights
- Support identification and assist with development of scientific materials, as directed, required to effectively conduct scientific exchange
- Support identification of training needs to effectively engage in scientific exchange
- Facilitate logistical communications between the company and HCPs regarding Investigator Initiated Studies (IIS), External Collaborative Research (ECR), company study contracts, etc., as requested
- Provide additional scientific support for Medicine and Scientific Affairs activities which may include but are not limited to support for scientific congresses and medical information
- Adhere to corporate SOPs and ensure vigilant compliance with relevant legal and regulatory guidelines governing scientific interactions with physicians and healthcare professionals across all activities, including those related to clinical trials, scientific interactions with internal and external groups, and responses to unsolicited requests for medical/scientific information
- Willingness to contribute to the achievement of organizational goals beyond the borders of a geographic territory
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
- Advanced science / clinical degree (PharmD, M.D., DO, Ph.D.) with one or more (1+) years of relevant clinical or therapeutic experience, or
- Masters level degree in health sciences (e.g., MS, MSN, MPH, MHA) with three or more (3+) years of relevant clinical or therapeutic area experience, or
- Combined BSc. with a MBA, or BSN with a MBA, and five or more (5+) years of relevant clinical or therapeutic area experience
- Four or more (4+) years of experience as a MSL with primary emphasis on field based scientific exchange (cardiovascular experience preferred)
- Knowledge of regional specific healthcare systems and clinical practices related to patient care – preferred
- Communication skills which display comfort, agility, and confidence in a variety of situations
- Learns quickly and adapts rapidly in complex and/or stressful situations, with ability to manage multiple and shifting priorities
- Challenges the status quo by asking appropriate questions and offering alternative solutions
- Creates a learning environment and is open to suggestions and experimentation for improvement
- Embraces the ideas of others, nurtures innovation, and manages innovation to reality
- Ability to readily interpret scientific data, understand the potential impact of data on clinical approaches and research needs, and communicate scientific data to broad audiences
- Ability to use field-based electronic or other communication tools for all aspects of job
- Requires a deep understanding of scientific, clinical, market and product information and the ability to discuss and communicate this information with top experts in their field
- Requires the knowledge and expertise to interpret expert insights and share this information with internal stakeholders across multiple functions
- Demonstrate high ethical and profession standards with all business contacts
- Embodies a can-do entrepreneurial mindset with a willingness to both lead and support key company initiatives
- Builds strong relationships with peers and cross-functionally with partners outside of team and/or organization to enable higher performance
- Demonstrates a positive, enthusiastic attitude
- ≥60% Travel
Additional Information
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
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